Terms of Use

Welcome to Curls Curves Crystals. By accessing or purchasing from our website, you agree to the following Terms of Use.

1. Handmade Jewelry

All of our pieces are handmade using natural gemstones, making each item unique. Slight variations in color, size, or shape are part of the natural beauty of gemstones and not considered defects.

2. Orders & Payments

Prices are listed in U.S. dollars and are subject to change without notice. Payment must be received in full before an order is processed. We reserve the right to refuse or cancel an order if fraud or unauthorized activity is suspected.

3. Shipping

Orders ship within 3–5 business days unless otherwise noted. Shipping times may vary depending on the carrier and destination. We are not responsible for delays, lost, or stolen packages once an order has been shipped.

4. Returns & Exchanges

All sales are final. Due to the handmade and personal nature of our jewelry, we do not accept returns or exchanges. If your item arrives damaged or incorrect, please contact us within 3 business days so we can resolve the issue.

5. Intellectual Property

All content on this site — including images, designs, text, and logos — is the property of Curls Curves Crystals. You may not copy, reproduce, or distribute our content without written permission.

6. Limitation of Liability

We are not liable for any damages, injuries, or losses that may result from the use or misuse of our jewelry. Please handle all gemstone jewelry with care.

7. Privacy

We respect your privacy. Personal information collected during checkout (such as your name, address, and payment details) is used only to fulfill your order and will never be shared with third parties without your consent.

8. Changes to Terms

We may update these Terms of Use at any time. Continued use of the website after changes are posted constitutes your acceptance of those changes.

Contact Us

For questions about these Terms of Use, please reach out at: curlscurvescrystals@gmail.com.

Privacy Policy

Your privacy matters to us at Curls Curves Crystals. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us.

1. Information We Collect

When you place an order or sign up for updates, we may collect: name, email address, billing/shipping address, and phone number; payment details (processed securely through third-party providers); website usage data (through cookies or analytics).

2. How We Use Your Information

We use your information to: process and deliver your orders; communicate with you about your purchases or inquiries; send optional promotional emails (only if you opt in); improve our website and customer experience.

3. Sharing Your Information

We respect your privacy. Your personal information will never be sold or rented. We only share information with trusted service providers (such as payment processors or shipping carriers) as needed to complete your order.

4. Cookies & Tracking

Our website may use cookies or similar tools to improve browsing, track website performance, and personalize your shopping experience. You can disable cookies in your browser settings if preferred.

5. Data Security

We take reasonable precautions to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access, updates, or deletion of your personal information at any time by contacting us. If you’ve subscribed to our emails, you may unsubscribe at any time by clicking the 'unsubscribe' link.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new 'last updated' date.

Contact Us

If you have any questions please contact us at curlscurvescrystals@gmail.com